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Last week, from October 3 to 7, Wema Bank joined other organizations world-wide in celebrating the 2016 International Customer Service Week. The bank kicked off the celebration at one of its newly remodeled branches at Admiralty Road, Lekki, Lagos where the Managing Director, Segun Oloketuyi joined some staff and customers for a health and fitness walk.
Customer Service Week is an annual international event devoted to recognizing the importance of customer service and honoring the people who serve and support customers with the highest degree of care and professionalism. This year’s event took a new turn, in Nigeria, as many organizations engaged in the celebration and even gave prizes to customers.
Wema Bank surpassed the expectations of their customers by commencing the implementation of a brand transformation initiative focused on a phased branch network expansion and upgrade, as well as service delivery driven by innovation and technology. The Admiralty road, Lekki branch is one of the pilot branches showcasing the new face of Wema Bank.
Amazingly 😀 , the bank recently pioneered the introduction of card control in the Nigerian Market. With this ground breaking innovation, Wema Bank Debit, Credit and Prepaid Cards holders can enable or disable their cards on-line, anywhere via the WemaMobile Banking App or SMS Banking. Can you beat that??
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